About Concierge East Africa (CEAL)
Welcome to Concierge East Africa Limited (CEAL) a company that was incorporated in 2014 by indigenous Kenyans who have the passion to positively impact and add value to quality of Roadside Rescue and Security services.
At CEAL, we know that you are not looking for a transactional company, but a firm understands what it takes to keep you and your business safe, and more importantly by adding value to your company through provision of exceptional customer service and attention to detail on rescue and security matters.
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What We Offer _________ __ _
Rescue Services
We are a 24-hour 365-day basis firm with capacity to rescue all type of vehicle locally and within the East Africa region. Our staff are courteous, ethical and professionals who are well trained to the highest-level standard to offer on demand quality road side assistance, road rescue, towing, and recovery service.
Security Services
We know that our cusomers are busy and want to be rescued with minimum delays possible. We therefore stationed our response vehicles at strategic locations across Nairobi County. We also have our control room that is able to identify on real-time traffic on our various roads and then coordination with the driver. this results in the fastest reaction time.
Courtesy Car Services
This starts by listening to our customers’ expectations, understanding the changing industry trends and more importantly is creating teamwork to work in close coordination and collaboration with all parties involved, such as the control room, rescue or security crew, sector supervisors, underwriters, brokers, and the law enforcement agents.
Why Choose CEAL ?
We pride ourselves as a company that positively stands out in the road rescue and security services industry. Our team of highly trained and experienced professionals dedicated to providing top-notch services to our customers, by ensuring that they are safe and secure at all times. Moreover, our rescue services team is second to none, and we are always on call to assist in any emerging situation. Further, at CEAL, we are committed and consistent to excellence which is evidenced in everything that we do to meet our customers’ expectations.
24/7 Support around the sun
Call center that is manned 24/7/365 incase of emegency, enquiry or customer support
Fast Responce
Faster response through our speed bikes to cut through the traffic
Experienced Team Players
Highly trained and experienced personnels to ensure excellent accomplishment of all tasks
Client Centered
Constantly engaging the client throughout the process
Affordable and Reliabe
Affordable prices that doesn’t compromise quality
Service Equipments
Tools and equipments are well selected to ensure no damage to your property or environment
Saves time . Reliability . Exclusive access . Emergency assistance . Exclusive privileges and complimentary benefits
Our Values _________ __ _
24 Hour Towing and Recovery
We are a 24-hour 365-day basis firm with capacity to rescue all type of vehicle locally and within the East Africa region. Our staff are courteous, ethical and professionals who are well trained to the highest-level standard to offer on demand quality road side assistance, road rescue, towing, and recovery service.
Service Equipments
For road rescue, we have 12 rescue trucks of various capacities as that have a capacity to tow and recover up to 30tons trucks, five motor cycles for road side assistance and Claim Scene Management. For Security, we have five sectors within Nairobi and each as a security patrol vehicle backed up by motor cycles that are used to conduct day time supervision. This is supplemented with a Control Room that is manned on 24/7/365 days.
Quick Response
We know that our cusomers are busy and want to be rescued with minimum delays possible. We therefore stationed our response vehicles at strategic locations across Nairobi County. We also have our control room that is able to identify on real-time traffic on our various roads and then coordination with the driver. this results in the fastest reaction time.
Security Guards
We are a fully registered company well equipped with handpicked, professionally trained guards ready to professionally handle all of on-site security guards’ needs.
Distinctive Services
This starts by listening to our customers’ expectations, understanding of the changing industry trends and more importantly is creating teamwork to work in close coordination and collaboration with all parties involved, such as the control room, rescue or security crew, sector supervisors, underwriters, brokers, and the law enforcement agents.
Advanced Technology
Real time Guard Management System (GMS) that uses finger prints to monitor guards’ movement on site.
Stress no more. Contact us anytime at
0727 700 770
In Patnership With
Patnership Terms and Conditions Apply
Best And Most Trusted Company For
# Rescue Services # Security Services # Courtesy Car Services
What We Have For You ___ _ _
News
NTSA urges motorists to observe road safety measures as schools reopen
“The back to school season in the previous years has recorded violations leading to both fatal and serious injuries among school children and it is the responsibility of motorists to prevent these unfortunate incidences,” the statement read.
Did you know?
Dear motorist,
Did u know CEAL can rescue you from the chaotic traffic jam? We pick you up on a motorbike, and our professional drivers will deliver your car to the destination of choice becouse we are the go-to choice.
Quick Tips!
Defensive Driving,
- Continuously look in your mirrors and scan the road ahead, checking for hazards and slowing traffic so you can anticipate problems before they develop.
- Try to see what is happening in front of the car ahead of you
- Also, keep an eye on pedestrians, bicyclists, and pets along the road
- Look at the front wheels of the cars parked on the side of the road. If you see a car with the wheels turned to the right, is it going to suddenly pull out? e.t.c