Concierge East Africa Limited delivers dependable roadside rescue, professional security, courtesy vehicles, HR solutions, and cleaning services — 24 hours a day, across Kenya.
From emergency roadside rescue to professional facility management, our integrated services keep you and your business moving forward.
24/7 towing, flatbed recovery, vehicle unlock, battery jump-start, and emergency roadside assistance nationwide.
Learn moreTrained security personnel for corporate premises, residential estates, events, and patrol services across Kenya.
Learn moreWell-maintained replacement vehicles while your car is being repaired — ideal for insurance claims and corporate fleets.
Learn moreEnd-to-end human resources management — recruitment, payroll processing, compliance, and workforce optimisation.
Learn moreProfessional commercial and residential cleaning — offices, hotels, homes, and post-construction deep-clean solutions.
Learn more
Concierge East Africa Limited was founded on a simple belief: every Kenyan deserves access to prompt, professional assistance when they need it. From a single tow truck to a fully integrated service company, we have grown with purpose.
We invest in people, technology, and processes so you get the consistent, high-quality service you deserve.
Emergencies don't keep office hours. Our dispatch team and field crews are available every hour of every day, including public holidays.
Our geographically distributed fleet ensures minimal response times, so help reaches you quickly wherever you are in Kenya.
Every team member — from our tow operators to security personnel — undergoes rigorous vetting, training, and continuous assessment.
With operations spanning all 47 counties, CEAL can reach you whether you are in Nairobi, Mombasa, Kisumu, or a remote upcountry location.
We are the preferred partner for leading insurance companies in Kenya including Old Mutual, Britam, and ICEA Lion, serving their policyholders with confidence.
No hidden charges, no surprise fees. We quote clearly upfront and honour our commitments, building long-term trust with every client.
Whether you have a flat tyre on Thika Road, a seized engine on the Nairobi-Mombasa highway, or need a complete vehicle recovery after an accident — CEAL's fleet is ready to respond.
Beyond our field teams, CEAL members enjoy exclusive access to the Concierge Rescue System (CRS) — a dedicated digital platform that puts roadside assistance, billing, and fleet management in the palm of your hand.
Request roadside assistance with one tap. Your nearest available truck is dispatched automatically.
Watch your rescue truck in real time on a map. Know exactly when help will arrive.
A complete spend dashboard — every tow, rental, and service job logged against your account in real time.
Receive itemised invoices instantly. Download PDFs, track outstanding balances, and pay online.
Manage your entire fleet in one place. Store specs, service history, and policy info for every vehicle.
Get job status updates, ETAs, and digital receipts delivered directly to your WhatsApp — zero app required.
Join thousands of Kenyans who enjoy priority dispatch, dedicated account management, and exclusive platform access — all under a single monthly subscription.
All prices are in KES and exclude VAT. Overage rates apply per extra tow. Custom enterprise plans available on request. Talk to us
We are proud to be the trusted service partner of Kenya's leading insurance companies, financial institutions, motor clubs, and corporate organisations.
